How to place an order?
Is there a minimum order quantity?
How to pay for my order?
Is there any tax/duty/fee?
How can I know that you ship the products?
Enter the provided tracking number to these available links for tracking:
Where is the product shipped from? What is the cost of shipping?
What if “delivered but not delivered” happen?
If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
I noticed that some of the bundles have a slight lighter hair color than other bundles I have ordered previously. I also discovered a few grey hairs present, is this normal?
II. PRODUCT QUESTIONS
How to tell the difference between human hair and synthetic hair?
Will the hair shedding or tangle?
How many pieces needed for one head?
Can they be straightened, curled?
Can I color the hair?
How to take care of the hair?